What Is The Best Laser Engraving Machine Service
1, Laser engraving machine Pre-sales support service:
Before signing contracts, we provide various production technology solutions, technical
consultations, samplings and machine selection services for customers.
2. Installation and Commissioning
We shall safely deliver the cutting machine to the installation site designated by customer and
send technical service engineers for onsite installation. On the condition that installation and
commissioning tools are ready, the technical service engineers shall complete installation and
commissioning of the equipment within two days and keep the site clean.
3. After-sales Training
Upon completion of installation, our engineer will provide user's operators with technical training
(at least three days) at the installation site or our domestic training center until the
operators are able to operate the equipment smoothly, which covers:
Use of control software.
Startup/shutdown procedures.
Operation of control panel, software control parameters and setup of such parameters.
Maintenance and cleaning of machine.
Solutions to common hardware faults.
Operation precautions.
4. Laser engraving machine others service
After the expiration of the warranty, maintenance services will be continued for full lifetime of
the machine .After the expiration of the warranty, we’ll still provide extensive hardware
support, and free of software upgrades.To ensure long-term supplying for spare parts and
consumable parts